Shipping Policy

Processing Time

Orders are processed within 1-3 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

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Estimated Delivery Time

United States

Estimated delivery time: 5-12 business days

International Orders

Estimated delivery time: 7-15 business days

Delivery times may vary depending on customs processing, local carriers, weather conditions, or high-demand periods.

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Tracking Information

All orders include tracking information.
Once your order ships, a tracking number will be sent to your email automatically.

You can track your order anytime through our Track Order page.

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Shipping Delays

While we work hard to deliver orders on time, occasional delays may happen due to:

• customs inspections
• carrier delays
• holidays
• severe weather
• high order volume

We appreciate your patience and understanding.

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Incorrect Address

Please ensure your shipping address is correct before placing your order.

NovaComb is not responsible for orders shipped to incorrectly entered addresses provided by the customer.

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Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us at: